FAMILY ENTERTAINMENT OPERATIONS

Is there anything more important than a well-oiled machine? We believe there is! You need the perfect team to power that machine.

OPERATIONS

  • Establishing an optimal organizational structure and fostering a positive company culture are vital to the success of your operation. Our seasoned team will assist you in reviewing, devising, and implementing strategies across all business areas to determine the best-fit organizational structure tailored to your unique needs.

  • We offer comprehensive training guidelines, customized for your operation, for both your management team and hourly staff members. These in-depth documents, approximately 20 pages each, detail job responsibilities, training procedures, steps-of-service, routine opening and closing tasks, shift duties, safety protocols, sales scripts, cash handling procedures, POS system overview, and troubleshooting guides for every position in your operation. These resources are designed to ensure everyone on your team is well-equipped for their roles.

  • Build, nurture, and grow your team! In a Family Entertainment Center, choosing the right team members and providing them with proper training is essential to boost sales and create unforgettable guest experiences. Our detailed process maps and manuals are designed to equip your team with the necessary tools and training. This ensures they can excel in their roles, enhance productivity and sales, and deliver exceptional experiences for your guests.